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Terms and Conditions

These terms and conditions highlight the policies and rules regarding usage of the DesignFlit website.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties

Revisions Policy

We provide revision depending upon the package you selected. Customers can ask us for unlimited free revisions and we will revise their design without any additional charges provided that the design and concept remains the same. Revision Turnaround Time would be 48-72 hours

TURN AROUND TIME

Design Flit has 48-72 hours’ turnaround time for most design services. This is not the complete time from start to finish for a project, only the turnaround time for a single iteration of a design stage. Depending on the kind of service the time required for revisions could be a minimum of 48 hours to 72 hours, this time means 2 working days, For example:

Refund Policy / Money Back Guarantee

In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or a change is requested unless Design Flit cancels or terminates your Contract for a reason other than your breach or non-performance

All refund requests will be fulfilled as per the following arrangement:

Note: Design Flit hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Design Flit. The company will be the rightful owner of the designs.

Services not related to design services are not eligible for refunds under any circumstances. They are not covered under our 100% money back guarantee. If such a service is acquired as part of a Package Deal of any kind, they cannot be used to request a refund on the entire package. Examples of such services are as follows:

For services that are not covered under the 100% refund policy in case of dissatisfaction the Design Flit management after review the project may choose to offer a partial refund to the client.

How to claim your refund?

To assure your refund request is approved, please make sure you meet the following requirements

Claim your refund specifying your concern by contacting us via any of the following three modes:

We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by Design Flit and you would not be able to display any version of the design sent by company. Let us also specify that:

My Account

The My Account area is a convenient way to communicate. It is your sole responsibility to check the account area to address any queries, concerns, or additional instructions required by the designer. Not checking or using the Account Area frequently shall not provide you adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.

COMMUNICATION POLICY

QUALITY ASSURANCE POLICY

Design Flit will do its best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted.

100% SATISFACTION GUARANTEE

DELIVERY POLICY

DESIGN OWNERSHIP & RIGHTS

All finalized Designs provided by Design Flit are done so on a written request of finalization by the client and upon finalization the client receives all the final core files of the logo and owns 100% of all rights of ownership to the said logo.

CONTENT CREATION & POPULATION

Design Flit will not be responsible for creating or populating content (e.g. text/Images) into the website, unless purchased exclusively otherwise. In which case:

N.D.A. & REPUTATION MANGEMENT POLICY

RECORD MAINTENANCE

Design Flit keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.

CUSTOMER SUPPORT

Our Customer Support Team is present in the office Monday - Friday 9 AM to 5 PM GMT to answer all of your concerns and queries over the phone. All other queries after business hours need to be emailed through the Team Works Account section by the customer and will be picked up the next working day.

TECHNICAL SUPPORT POLICY

Design Flit is primarily a design service and design consultancy provider. We will design and develop the services that the client needs. On occasions our packages and services purchased will include technical aspects to help the client with their websites and emails. Design Flit will provide the client with the basic information regarding those services and the settings required to make those services works. Design Flit will not be responsible for providing detailed trainings or installations of said services on the Customer's end. Such services may include but not limited to:

Website Deployment

There is no Service Level Agreement (SLA) between client and Design Flit in terms of technical assistance or service outage, unless purchased separately as an ongoing maintenance service.

Design Flit will not be held responsible in any way for customer's failure to execute, install or learn the usage of above said services on their end, as the responsibilities for those lie on the customer's end.

DISCLAIMER

All third party company names, brand names, trademarks showed on website are the property of their particular proprietors. Design Flit has no impact over third party material that is being shown on the website. We are likewise not in charge of any similarity with any other material on internet. These portfolios and contextual analysis are real however praiseworthy; the genuine names, plans, usefulness, content and details/certainties may differ from actual projects.